Outbound Call Expectations
By reading the job description and study what the company does, you should be able to get a better idea of what your work will bring the concerns of the employer. If it is a company that does telemarketing sales of printer consumables, the employer would want to know about his past experience in other telemarketing centers call. It will ask you questions such as how many calls you make per day, which is near the average rate was and how it compared with their peers.
Inbound Call Waiting
The Examples Cited
Ask friends and former colleagues for interview last such call center. Try to get all the details such as length of call, specific questions were asked if there was testing skills or simply sit down interview.
Use your Imagination